About us

Our formula used for Safety Index calculation is quite complex and includes many relevant factors, with the two most important being each casino’s size and justified player complaints that we discover during the review process. We consider these in proportion to each other, as it’s natural that bigger casinos tend to have more complaints because of the higher number of players, and this is how we get the basis for our Safety Index.

But that’s not all. We also check other factors, mostly focusing on things we consider problematic, such as unfair clauses in Terms and Conditions and many others. Check out our fair gambling codex to get to know our opinion about what casinos should and shouldn’t do.

Our Safety Index is a result of a complex review process which considers tens of factors and, very importantly, it is not for sale. We are not willing to jeopardize our own reputation and our independent ratings by accepting money from any casino.

You can, however, influence the rating by treating players well and removing any unfair clauses from your Terms and Conditions. Growing in size can help too, as the size of each casino is one of the factors included in our Safety Index calculation.

If you are not sure why we’ve rated your casino badly, feel free to ask us for an explanation. We are ready to give you the reasoning behind our rating, which can help you figure out how to get a higher Safety Index and also become a better online casino during the process.

The positions of individual casinos in our lists of casinos are based on a number of factors, with the most important being each casino’s Safety Index, our visitors’ countries of residence and their language preferences.

You can’t just buy a better position. We are never willing to give a bad casino a better position, placing it higher than another casino, which we consider to be a better fit for players from a certain country.

However, the situation is a bit different at the top of the list, especially in countries with multiple great casinos, which we consider to be on the same level. If we are indifferent about which casino gets displayed on a higher position, we are willing to give a better position to the casino that offers us better affiliate conditions.

We don’t change nor delete our ratings just because the casinos don’t like them. Our aim is not to serve casinos. We want to serve players and help them choose good online casinos.

If you are not sure about why your casino got a low Safety Index from us, feel free to contact us. We will explain it to you. Also, contact us if you find any incorrect information in our review. Let us know and we will check it out and correct it if the information actually is incorrect.

We have more than 5000 casinos in our database. These are sorted differently for each user, depending on their country and language preferences. If you can’t see your casino in our list of casinos, try searching for it using the search button in the upper right corner.

If this doesn’t help, it’s likely that your online casino is not in our database yet. Contact us and we’ll guide you through the process of adding it to our website.

We only send e-mails to visitors who have subscribed to our newsletter, based on the types of updates they’ve chosen to receive from us.

We don’t promote short-term temporary bonuses on our website, because keeping them up-to-date would be an incredibly difficult task to do, with the number of casinos we have in our database. We will happily add your long-term bonuses, though.